General

Physicians

Patients

• CWC PCN Patient Connect - mobile and desktop apps
• Submitting an Online Booking Request to a PCN Nurse or Behavioural Health Consultant
• Unable to download the secure video client
• Preparing for your online video appointment
• Best practices for new users

Coordinators

• Creating an appointment as a coordinator
• Assigning a Form or File to clients as a Coordinator
• How to set Booking Availability for Provider accounts
• Roster Overview
• How to Delete an Assigned Form
• How to use Analytics

PCN Health Professionals

• Best practices for new users
• Features available during video call
• Reviewing a New Appointment Request
• Unable to download the Secure Video Client
• CWC PCN Patient Connect - mobile and desktop apps
• Roster Overview